26superph Privacy Policy

1 Introduction

26superph is committed to protecting the privacy and personal data of all players who use our online gaming platform. We understand that your personal information is important to you, and we take our responsibility as a data controller seriously. This Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements.

This Policy applies to all personal data collected through the 26superph website at 26superph.vip, the 26superph mobile platform, and any other channels through which you interact with 26superph, including customer support communications. It covers all registered players and visitors to the platform, regardless of whether they have completed the registration process.

26superph acts as the data controller for the personal information collected through the platform. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, they act as data processors and are bound by strict contractual obligations to protect your information.

2 Personal Data We Collect

26superph collects only the personal data that is necessary to provide our services, comply with legal and regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

Sensitive Personal Information: In certain circumstances, 26superph may collect sensitive personal information as defined under RA 10173, such as government-issued identification documents for KYC purposes. This information is handled with the highest level of care and is processed only to the extent required by applicable law and PAGCOR regulations.

3 How We Collect Your Data

26superph collects personal data through the following channels:

• Direct Registration: When you create a 26superph account, you provide identity and contact data directly through the registration form.
• KYC Verification: When you submit identity documents for account verification, we collect the information contained in those documents.
• Financial Transactions: When you make deposits or request withdrawals, we collect the financial data necessary to process those transactions.
• Platform Usage: As you use the 26superph platform, we automatically collect technical and usage data through cookies, log files, and similar technologies.
• Customer Support: When you contact our support team via live chat or email, we collect the information you provide in those communications.
• Third-Party Verification: We may receive data about you from identity verification service providers and payment processors engaged to support our KYC and AML compliance obligations.

4 How We Use Your Personal Data

26superph uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 26superph account, including verifying your identity and age (21+) as required by Philippine law.
• Service Delivery: To provide you with access to all games, features, and services available on the 26superph platform, including processing your bets, deposits, and withdrawals.
• Legal & Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling and to implement responsible gaming tools and interventions where appropriate.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the 26superph platform.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, 26superph processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 26superph — specifically, to provide the gaming services you have registered to use.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for 26superph's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as sending marketing communications, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

26superph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, and Philippine banking partners require certain financial and identity data to process your transactions securely.
• Identity Verification Providers: Third-party KYC service providers assist us in verifying your identity and age in compliance with regulatory requirements.
• Game Software Providers: Game providers whose titles are available on 26superph may receive limited technical data necessary to deliver their games.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive data as required by law.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers process data on our behalf under strict data processing agreements.
• Legal & Professional Advisors: Lawyers, auditors, and compliance consultants may access data as necessary to provide professional services to 26superph.

7 Cookies & Tracking Technologies

26superph uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

Types of cookies we use:

• Essential Cookies: Required for the platform to function correctly, including keeping you logged in to your 26superph account and maintaining your session security. These cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymized data about how players use the platform, such as which pages are visited most frequently, to help us improve performance and user experience.
• Functional Cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience on 26superph.
• Analytics Cookies: Help us understand aggregate usage patterns on the platform to guide product development and feature improvements.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 26superph platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

8 Data Retention

26superph retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active 26superph account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Transaction Records: Deposit, withdrawal, and betting records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act and PAGCOR regulations.
• KYC Documents: Identity verification documents are retained for the period required by applicable Philippine law, typically five (5) years from the date of submission or account closure, whichever is later.
• Support Communications: Customer support records are retained for up to three (3) years to assist with dispute resolution and quality assurance.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized within a reasonable timeframe.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 26superph's data disposal procedures.

9 Data Security

26superph implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the 26superph platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized 26superph personnel can access personal data, on a need-to-know basis.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Continuous monitoring of the platform for suspicious activity and potential security threats.

While 26superph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your 26superph login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 26superph:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 26superph holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by 26superph.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 26superph's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the 26superph Data Privacy Officer using the contact details provided in Section 14 of this Policy. We will respond to all verified requests within the timeframes required by applicable Philippine law.

11 Children's Privacy

The 26superph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 26superph does not knowingly collect personal data from individuals under the age of 21.

If 26superph becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 26superph platform, please contact our support team immediately so that we can investigate and take appropriate action.

26superph employs age verification measures during the registration process and reserves the right to request government-issued proof of age at any time to ensure compliance with the 21+ age requirement.

12 Third-Party Links

The 26superph platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 26superph platform and does not cover the privacy practices of any third-party websites or services that may be linked from our platform.

26superph is not responsible for the privacy practices, content, or data handling of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information to them.

13 Updates to This Privacy Policy

26superph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the 26superph platform following the effective date of any amendments constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 26superph protects your personal data. If you have any concerns about changes to this Policy, please contact our Data Privacy Officer using the details in Section 14.

14 Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 26superph, please contact our Data Privacy Officer (DPO). Our DPO is responsible for overseeing 26superph's compliance with the Data Privacy Act of 2012 and this Privacy Policy.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.